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Frequently asked questions

Do you do returns / refunds?

Our standard policy does not include returns or refunds.

However, we understand that there may be exceptional circumstances. If you encounter any issues such as damaged items upon receipt, please reach out to us promptly and provide photo or video proof. We will assess each case individually and work towards a satisfactory resolution.

Your satisfaction is important to us, and we strive to address any concerns in a fair and considerate manner.

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