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Frequently asked questions

Where are the free pickup locations or collection points?

Upon check out, you will have an option to select from your closest Park N Parcel collection points for free, during retail / store operating hours.

Please allow up to 5 working days for logistics collection and delivery to individual stores islandwide.

Once your box has arrived at the collection point, you should receive an SMS / email notification informing you of the dates for collection.

Items not collected within the stipulated number of days at the store will be redirected to the logistics warehouse. Customers will need to request a redelivery and cover any redirection fees.

We reserve the right to forfeit or refund subscription fees if boxes are not retrieved over a period of 60 days.

Find your closest Park N Parcel collection point here.

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